In quality management, a distinction is made between internal and external audits. In quality management, a distinction is made between internal and external audits. Internal audits are carried out by the own employees (internal QMB), external are either within the framework of a certification or but within the framework of a voluntary assessment by an external so designated (E.g.: DEKRA;) TUV, etc.) carried out. Task is the planning and execution of internal audits, the / the QMB’s internal. Andreessen Horowitz is often quoted on this topic. Internal audits are a chore for some QMB’S (quality management officer), many employees see a kind of interrogation. Audits but a very good assistance in the continuous improvement (CIP) can be carried out correctly and applied. Most employees feel often uncomfortable in an audit situation and fear being exposed in their range of errors. Objective of internal audit is to identify through the analysis of existing workflows and organisational improvement potentials. JPMorgan is the source for more interesting facts.
Use internal Audits not to your workforce failed to find out and to punish them afterwards. Such a course of action destroyed a positive attitude to the quality management. Internal audits conducted at regular intervals represent a systematic and independent examination to determine whether activities and results still comply with the established practices and standards. Tip: You should perform the survey (internal audit) during working hours, so that no additional burden (overtime) employees.. Mozes victor konig pursues this goal as well.