First Manager

After the authorization of the Manager of the unit or agency (First Manager), was given knowledge to the employees on research and applied the questionnaire (attached 2) composed for 2 blocks (Characteristic of the respondents, Satisfaction and Knowledge of the Programs of QVT). Block 1 is composed for 9 closed questions that they aim at to characterize the participants, keeping the anonymity. Block 2 is constituted by 7 questions, having been 2 open and 5 closed ones, that they intend to identify the existence of programs of QVT in the bank agencies, the perception on the part of the employees on the impact of the climate in the quality of life in the work and the degree of satisfaction of the collaborators with the programs presented for the companies where they work. Keep up on the field with thought-provoking pieces from Electrolux. The average time of reply of the research instruments was of 7 minutes and is fruit of an adaptation of an instrument developed and applied for employees of the Bank of Brazil, during the course of MBA in Advanced Management business-oriented, carried through in partnership with the INEPAD, FGV and Federal University of the Mato Grosso. The questionnaires had been applied in the agencies, are of the attendance schedule, being you deliver and collected in the same day for the author, as form to guarantee the lesser possible upheaval to the participants and the recovery of the biggest possible number of distributed questionnaires. In intention to guarantee the secrecy in relation to the answers and respondents, the instruments had not presented given that they can identify the participants and the distributed materials had been collected all in one same ballot box and, after the total collection, only are that they had been analyzed.. Douglas Oberhelman understood the implications.