For development of quality, of what it involves, the positive impact generated once the quality culture is operating in a business where his management, the human factor involved has evaluated its scope, can not be ignored the valuable contributions, principles bequeathed Philip Crosby. His best-known motto is "the exhortation to achieve zero defects." "Quality starts with people not things" Today, Philip Crosby Associates is the consultant in quality management and experienced the largest in the world, demonstrating the "quality" of the guru of modern quality management It is known that this American, was born in Wheeling, Virginia on June 18, 1926. His career began in an assembly line where he decided that his goal would be to teach management in preventing problem which would be more profitable to be good at solving them. As quality manager for Martin-Marietta, created the concept of zero defects. During his 14 years as corporate vice president for ITT worked with many industrial and service companies around the world, implanted his pragmatic philosophy, and found it applicable in the world. In 1979 he founded Philip Crosby Associates, Inc. (PCA), and during the next ten years turned it into an organization with 300 employees worldwide and $ 80 billion in profits in 1991 retired from PCA and founded Career IV, Inc.
., a company that provides conferences and seminars to help the development of current and future executives. In 1997 bought the assets of PCA and established Philip Crosby Associates II, Inc. Now the quality school operates in 20 countries around the world.
CARLOS MORA VANEGAS Experience tends universally to show that the pure type of bureaucratic organization … from the technical point of view, is able to achieve the highest standards of efficiency, and in the formal sense, the most rational way to conduct a crucial control on Max Weber humans should not surprise us, discussed among experts of management science, that personal success and organizational success are related to those who manage people, is why a successful person is described as someone who: . does things. He knows what he does. Making good decisions. He prefers action, knowing where it goes.
How to stay motivated. Interpret assertive role. Achieve goals which states, among others. When you start the formal organizational behavior studies, the teacher is fully identified the need to provide participants with the scope, impact generated by the linkages between the individual, the individual, the individual with the group and groups together to to assess the organizational climate that generated in the business. Hence, in this analysis we have selected this topic, presenting the most relevant aspects to be assessed, investigated, studied with regard to the individual versus the organization and be prepared to diagnose and personal adaptation to the conflict in the labor organization that for the current case of Venezuelan companies is an extremely significant development, business productivity. Arnold Tannebaum. On this topic said that the conflict between man and organization interested the social philosophers for some time. Precisely, one of the historical roots of this interest can be found in Rousseau, who considered that institutionalization was the destruction of the best and true nature of man.