TEKA-Portugal, a member of the TEKA group, is one of the world’s leading manufacturers in the field of kitchen and sanitary engineering. Sassenberg – February 18, 2010: the product portfolio includes the entire kitchen to electrical appliances up to faucet, recessed sink and co. All products of the TEKA Portugal are commodities and thus for the most part for the end user. Highest quality standard, both the products and the product-related documents, is natural for TEKA-Portugal. In order to ensure this quality in the future and at the same time, content and processes to optimize, TEKA relies on docuglobe, the editing environment of gds AG from the Westphalian Sassenberg.
Relevant criteria in deciding which docuglobe were the consistent multiple availability of content in multiple languages. At the same time docuglobe was the project manager of TEKA by extremely low operating costs with maximum flexibility and minimal layout changes convince. The very short introduction period guarantees a quick use of efficiency-enhancing features and direct positive affect the ROI. TEKA supplies customers in 115 countries on five continents. A more effective dealing with foreign-language documents, translation processes, and ongoing, cross-language revisions was another key requirement of decision makers that comprehensively meets docuglobe.
So far, we have created complete our documents in Word and are reached of course limits, as regards functionality and efficiency. Therefore we were considering temporarily, to move to a content management system with classic XML Editor”, as Michael Santulhao, project manager at TEKA-Portugal. We assessed the leaving of a WYSIWYG editor doing for us but as a step backwards. We could connect both with docuglobe optimally. We continue to work with the renowned editor Word and ensure the full compatibility of the Open XML at the same time. For us, this is the most viable and efficient Solution.” After only two days of training in the factory, in ilhavo, Portugal, seven editors were fit to deal with the environment and could begin with the creation of the documentation in docuglobe. The editorial environment docuglobe actively supported the process optimization in the creation and maintenance of technical documentation, reduces costs by re-using content and through the optimisation of work processes. As a result, this brings a maximum, sustainable quality of documents with decreasing profiling overhead. Global document solutions (gds.eu): Gds AG customers use a variety of solutions for technical documentation. As a software developer, the environment sells gds docuglobe, who works with MS Word as editor. Based on the principle of modularization, docuglobe demonstrably lowers the cost of product-related documentation by 50 to 70%. With the terminology tool docuterm gds offers a solution to ensure consistent naming. In the service sector documate customers take advantage of complex services: technical Editing, translation and graphics. By the outsourcing of small documentation projects to full outsourcing of technical documentation. Last but not least, customers reduce their liability risk in this sensitive area by documate. The offer is rounded off by docuconsult, the Department of analysis, advice, training, workshops and seminars, each with a focus on current developments in the technical documentation.